Terms & Conditions

Lessons

B1.  Bookings can be made by telephone/text/whatsapp message or email. Timings of lessons will be determined based on mutual convenience. 

B2. Lessons will last for at least 1 hour but longer sessions or intensive courses can also be arranged.

B3. Lessons will usually begin and end at the learner's home address, unless otherwise requested. If the learner lives some distance from the instructor's address, there may be extra charges levied in order to reflect the extra time and cost incurred by the instructor. Prices will be negotiated between both parties prior to the first lesson.

B4. Learners should be punctual and, if a lesson needs to be postponed for any reason such as illness, prior notice of at least 24 hours should be given. Failure to do so will in most cases result in a full charge being made for the missed lesson.

B5. Learners will be driving a motor car on a public road and will, therefore, be required to abide by road traffic law, and should accept the guidance and direction of the instructor. This includes requirements regarding drugs and alcohol. The instructor reserves the right to cancel the lesson should he suspect that the learner is unfit to drive through the use of drugs or alcohol or for any other reason, such as poor, uncorrected eyesight.

B6. Before sitting behind the wheel learners should present a valid UK provisional licence to the instructor. It is the learners’ responsibility to declare if they have been disqualified from driving by a court of if they are for any other reason not allowed to drive a motor car on a road. In such circumstances the lesson will not continue and the learner may forfeit any payments already made or due.

B7. There may be occasions where the instructor has no choice but to postpone lessons due to unforeseen circumstances such as illness or mechanical breakdowns. On such occasions the instructor will give as much notice as is practicable and will rearrange the lesson or arrange for a refund.

B8. It is the responsibility of the learner to book and pay for their test. The learner should consult the instructor before making such a booking, however, particularly if they wish to take the test in the instructor’s car. The instructor will guide and advise the learner about whether they are ready to take the test but reserves the right to withhold the use of his car if he considers that the learner is not ready.

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Payment

C1. Payment can be made in cash or by bank transfer.

C2. Payment should be made in advance or at the start of each lesson.

C3. Payment can be made for individual lessons, pay as you go, or, for more certainty, block payments for a series of lessons can also be made.

C4. Subject to agreement between the instructor and the learner (as above at B8), tests may be taken in the instructor’s car. The instructor has insurance that covers such a circumstance. Payment is taken at the usual rate for a 1 hour ‘warm-up’ lesson before the test and at the same rate for the test itself.

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Insurance

D1. The instructor and his vehicle are covered for paid driving lessons and for learners taking their tests in his car and with his express permission.

D2. The instructor’s insurance does not cover the learner for injuries or damage caused by their own negligence, such as tearing their clothing on the bonnet or slipping whilst alighting from the vehicle. It is the learner’s responsibility to arrange for such cover if they require it.

D3. The instructor’s role is to give guidance, tuition and supervision. But it may also be necessary for the instructor to take control of the vehicle, for safety reasons or to avoid breaches of road traffic law. Should any such breaches occur whilst the learner is behind the wheel, however, it is clear in law that the learner is responsible and as such will be liable to pay any fines and accept any licence endorsements resultant from such actions.

 

Code of conduct

E1. The instructor will at all times act in a professional and courteous manner, and will take into account, within reason, any specific requirements pertinent to the learner’s experience and preferred methods of learning.

E2. The instructor will expect the learner to behave in an equally reasonable manner. Abusive, non-cooperative or aggressive behaviour will not be tolerated. In such circumstances the instructor reserves the right to end a lesson immediately, without a refund.

E3. Complaints should be made by email to simon_bee@sky.com. They will be given careful consideration.

 

Data protection

F1. Only minimal information such that is required to determine whether or not the learner is legally allowed to drive a vehicle on a public road and such that is required for ease of communication will be recorded by the instructor.

F2. The instructor will not share a learner’s personal details with any third party without their consent unless required to do so by the law.